FAQ

You may browse through our products and once you have made your selection, adjust the quantity according to your preferrence and click on the “Add to Cart” button. Selected item(s) will now be in your Shopping Cart. To make a purchase, you are required to sign up for an account. Simply fill in the details or sign up using other preferred account, you will then receive an email confirmation. When you are ready to finalize your order, click on the “Check Out” button inside your Shopping Cart and follow the prompts to complete your purchase. An Order Confirmation will be sent to the email address you registered with us once the payment is successful.

The answer will be YES and YES.

We work to get your order to you as quickly as possible, so once your order is placed it's not usually possible to make changes or cancel the order through an online request after the shipment is completed. If you wish to exchange or return your order, please see the Refunds & Exchanges policy on our website.

Please check your junk or spam folder to see if it's there if you have placed an online order but have not yet received an order confirmation email within 24 hours. If you don’t receive any still, please contact us for further assistance.

Fret not. Just simply add it to My Cart, and come back later when you are ready! You’ll need to create an account on our website for saving the item(s) you love in My Cart. Your saved items will be kept in My Cart for as long as it is available. However, these items are not reserved for you and someone else may purchase the items even if it is in your cart so grab them before they are gone!